Designing for Interesting Moments Talk
I gave a talk on Designing for Interesting Moments for the IxDA at the Google campus also at Microsoft for the UX team as well as at the Ruby Meetup Group at CMU and finally this week at The Ajax Experience in Boston.
If you want to hear it in person I will be giving it at the Rich Web Experience in Florida the first week of December.
Here is the longer version of the talk.